FINANCIAL INFORMATION
Financial Information
It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs, including interest-free payment plans. Our office accepts payments by:
Visa
MasterCard
Debit cards
Cash
Check
All payments, as per our patient’s requests, are put into an automatic bank draft from a checking or savings account. If you have any questions about financing or payment, we encourage you to ask us! We will thoroughly explain your choices and work hard to accommodate your needs.
If you have orthodontic insurance benefits, we will provide you with the insurance forms to help you maximize your orthodontic benefits. Please be sure to have the following information available so that we may direct payments to you:
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Insurance company name and full address
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Employer name and address
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Group number
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Insured person’s full name, social security number and date of birth
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Insured person’s main residential address
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If patient is a minor, name of school where they attend and in which city
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If dual coverage, who is primary and who is secondary?
When checking your benefits with the insurance company, please be sure to ask the following questions as some of the information may not be disclosed to you otherwise and may result in non-payment:
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What is the lifetime maximum and has any of it been paid out?
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Is there a deductible?
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Is there an age limit?
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Does the provider need to be in-network?
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How are benefits paid?
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Is it billed monthly, quarterly or automatically?
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If there is dual coverage, is there a "non-duplication" clause?
The information they provide you is not a guarantee of payment. They will review the insurance claim you submit to them before sending you a written explanation of benefits.
If you have a flexible spending account benefit, many employers offer a flexible spending account to their employees to help cover dental and medical expenses which fall outside of insurance benefits. Employees can set aside pretax dollars for these expenses, including orthodontic treatment. Most flexible spending accounts have an annual maximum dollar amount along with specific plan requirements. An important rule of flexible spending accounts is that the money which is allocated for the plan year must be used within that plan year. Any money which is not spent will be forfeited and lost. Furthermore, some plans require that the money be allocated on a monthly basis throughout the plan year as opposed to one lump sum payment. Please consult with your employer regarding specific plan requirements and restrictions. If you have a flexible spending account that you would like to apply towards orthodontic treatment and you believe you or your child may need treatment soon, it is important to contact our office well in advance of either the enrollment period or the expiration of the plan year. We will be happy to evaluate any members of the family for which the monies have been or will be allocated. Advance notice will allow us to properly time orthodontic treatment so that you can take full advantage of your flexible spending account dollars.